Microsoft Dynamics RMS

Microsoft Retail Management System (RMS) is a retail buiness solution that completely automates transaction processing whereby ensuring managed business at retail outlets with cleaner customer checkout at the same time. Dynamics RMS is being used by over 50,000 retailers worldwide to manage their growing retail operations. It is a platform known for rapid installation and ease of use. Your employees can learn POS procedures in minutes with built in wizards and a user intuitive interface. Due to the ease of use of the software, employees are able to handle a high number of transactions in the periods of high volumes, at the same time ensuring data accuracy. The flexible reporting tools at the backend provide data in an actionable format to enable you to make the right decisions at the right time. The product is fully powered with features such as inventory management, pilferage control, easy replenishment, sync over network, complete sales management, centralized reporting, centralized user management, stock transfers, vendor management, promotion management and much more. 

How does Microsoft Retail Management System impact your business?

• Better Business decision making capacity
• Enhances Customer service
• A positive impact on sales
• More control over expenses
• A Platform for growth

Better Business decision making capacity:

Microsoft RMS boosts your organization’s business decision making capability as:  

•  It provides in-time, consolidated information through seamless connectivity; transactions sync over network.
  
•  Data is reliable and accurate because of
• Defect free nature of RMS.
• Standardized processes built into the system, to ensure accuracy.
• Easy to use of the software, especially the Point of Sale (POS), preventing mistakes by end users.
• Flexible and user interactive reporting tools in Dynamics RMS, show data in actionable format.
• A lot of key business indicators are provided which enables the user to track organization’s performance in light of inventory management, vendor management, promotion management, sales management, expense management.

Enhances Customer service:

Microsoft retail management significantly enhances customer service by:

• Enabling faster check out based on advanced yet to easy-to-use Point of Sales (POS) system.
• Providing more personalization features enabling the user to create relationship with customer; customer loyalty.
• Helping to identify customer buying trends, equipping you to serve your customer better.

A positive impact on sales:

• Dynamics RMS aids you in controlling your stock outs.  Lesser stock outs results in more sales and more satisfied customers. The system provides fast, reliable, and accurate information in no time in an actionable format,  to enable you
• To make the right stock distributions/transfers
• To identify fast and slow movers.
• To better monitor your new items and make decisions early before they bomb or result in lost in sales.
• On time, accurate and actionable data empowers users to do timely markdowns to increase sale before the stock becomes dead.
• The systems helps you in lowering inventory, thus enabling a more positive cash flow to buy more of what sells; thus more sales.
• Improved customer service enabled by the retail management system results in a more satisfied customer base with repeat purchases.
• The system helps you in maximizing your cash per customer by assisting in targeting customer preferences to suggest up-sells and cross-sells, and advertise other products at POS with onscreen graphical displays.
• It helps you expand your customer reach and increase revenues with multi-channel marketing, catalog sales, and phone orders.
• Dynamics RMS allows you to use gift certificates /vouchers to encourage users :
  • To buy gifts for others  of their choice
  • To bounce back; by availing vouchers to encourage a purchase next time
• After the implementation of the system, it frees your staff from book keeping activities and enables them to focus on what matters the most, the customer, which in turn leads to an increase in sales.

More control over expenses

Dynamics RMS enables you to better manage your expenses by:

• Helping you to minimize labor cost; A system that is easy to learn and use ensures high employee productivity and motivation at the same time. POS systems reduces the need to re-enter information, freeing your staff to focus on managing and selling more effectively. With full visibility into business information, you'll know when to staff up or cut back, and which employees bring in the highest revenues.
• Assisting you to minimize shrinkage through
• Standard cash/inventory management practices that are being used by retailers worldwide.
• A very easy to use, fast inventory stock take mechanism allowing you to do accurate and more frequent stock counts.
• Minimizing your inventory carrying costs by reducing inventory levels, and facilitating enhanced visibility into your business.
• Inducing better controls such that pilferage is minimized, thus reducing organizational loss due to non-operational issues..

A Platform for growth:

Dynamics RMS will aid you in growth as:

• You are able to add new stores seamlessly and can handle unlimited amounts of data. With Microsoft Sql Server, handling 300 million daily transactions at NASDAQ, you have no scalability issues.
• Integrations with many other systems, both Microsoft and 3rd party, like financials, merchandize planning etc are out of the box. Not only you have the comfort of adding more systems as you grow , but a lot of integration costs are saved due to seamless integration.
• It is highly customizable to your needs. Not only can you make your own applications on it but a partner community is working to build add-on functionality around Microsoft Dynamics RMS.
• The system is backed by Microsoft, one of the world`s leading technology providers. It belongs to Microsoft Dynamics which is a family of connected applications and services for small and mid-sized businesses, with years of experience delivering business applications and services known worldwide for top quality.